Find answers to your questions about our products, deliveries, returns and payments.
Our delivery times are usually between 5 and 24 working days. Every order is processed promptly to ensure the highest quality.
Yes, VELTRIX delivers worldwide
VELTRIX stands out thanks to its clear positioning: offering streetwear with a luxurious look, whilst remaining accessible. This is where some brands are either too traditional or too expensive.
We don’t just sell clothes, but an image and a mindset. The brand is aimed at ambitious people who want to stand out without going over the top. The style is deliberately minimalist, featuring understated colours such as black, white or grey, clean cuts and sleek designs.
We also stand out through the emotion we convey by embodying an attitude of confidence, discipline and progress.
Once your order has been dispatched, you will receive a tracking number by email so you can track your parcel in real time.
Yes, you have 14 days from receipt to return the item.
Return postage is payable by the customer (unless we have made a mistake).
Refunds will be processed within 5 to 10 days of receipt and verification of the item.
Our clothes are true to size. If you're unsure between two sizes, go for the larger size for an oversized look.
Our clothing is made from 100% organic cotton to offer a premium look.
Yes, most of our clothes are unisex (for men and women).